Field Service Engineer/Printer Technician

Field Service Engineers are responsible for the installation and maintenance services of high-speed computer printing equipment in a

customer-centric environment.

Responsibilities include:

- Installation of computer printing equipment
- Installation of related device drivers and configuration of network protocols
- Training "key users" on proper operation of equipment
- Regularly scheduled preventive maintenance
- Remedial (break/fix) repair of equipment
- Effective time management
- Management of assigned inventory
- Monitor Supply Levels and usage, and order/managed inventory of on-site managed print supplies
- Accurately record service call paperwork and online reporting

Job Requirements:

The successful applicant will possess the following qualifications:
- Professional appearance
- Experience servicing high-speed computer printing equipment or copiers
- Strong electro/mechanical aptitude
- Computer literate with knowledge of connectivity and basic networking
- Proficient in Microsoft Windows administrative tools
- Proficient in use of test instruments and hand tools
- Valid driver's license
- Clean driving record
- Reliable vehicle
- Excellent communication skills
- Work well with minimal supervision

- Associate's degree or equivalent in electronics ( preferred)

Our Field Service Engineers provide on-site services at the customer's site(s)
as well as in our own facilities. Full time, part-time, and associate field engineer positions are available. If
you are interested in pursuing a career delivering the exceptional customer service that is the hallmark of our
organization please send your resume today.

Sales Representative

Responsibilities include:

 - Responsible for achieving and growing total revenue sales in assigned industry territory.

 - Achieves thorough account penetration and develops new target accounts.

 - Responsible for complete territory analysis and planning to ensure    revenue goals are achieved

 - Develops and manages key customer relationships.

 - Serves existing and prospective customers by discovering customer needs and requirements and by meeting or exceeding their expectations.

 - Conducts sales presentations for new and existing customers as necessary.

 - Continuously works with customers to monitor event performance and needs.

 - Maintains up-to-date and accurate sales records. Input data and information into CRM database.

Job Requirements:

 - 1 to 3 years of previous sales experience along with a track record of success

 - Inside Sales experience preferred, not required

 - Knowledge of computer applications (i.e.: Microsoft Word, Excel, PP) required

 - Organized and able to multi-task

 - Reliable and accountable with a desire to exceed sales goals

 - Working knowledge of office equipment (printers, copiers, faxes, multi-line phones, etc.)

 - CRM experience preferred 

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